CivicRec
Fidalgo Pool and Fitness is switching to a new provider for scheduling and purchasing our activities. The new provider is CivicRec and will require an account separate from EZFacility. A best effort was made to transfer accounts, but if you do not have an account on the new system, please see below.
What You Need to Know Before Setting Up Your Account
Parents First
When creating a new account, it is extremely important to enter the parent’s/adult’s information first. The first person on the account created will be the default payer/head of household and must be an adult. The email address entered into the parent’s/adult’s account will be your username.
Text and Email Opt-in
The District will be sharing information about class cancellations and facility closures (including specific areas such as the pool and gym) via text message and/or email. Please enter your cell phone number in the contact info area and select your mobile carrier to receive important updates via text. Please enter any email addresses under the contact info section to receive notifications via email. This can be the same or different from your primary email. Your information will never be sold and will only be used to send you alerts.
Username
Your username will always be your email address. You have the option of adding additional email addresses where you wish to receive important updates. Each person on the account can have their own account logon, but it will require a unique email address.
Password
Passwords need to be at least 8 characters in length and include at least 3 of the following: Capital letter, lower case letter, number, special character. If you have forgotten your password, please select “forgot password” to reset it at any time.
Account Information Guides
Follow these instructions to help you with your account:
Add an Additional Member to an Account
That’s it! Now you are ready to participate in our great programs.